Refunds

Each print is made to order, it is nonrefundable.

Exchanges

Prints are nonrefundable, but may be replaced if damaged or defective upon delivery.

To request a replacement order, contact us at asiahartist@gmail.com. Include your order number and receipt or proof of purchase. If your request is accepted, we'll send you instructions on how and where to send your package. Customer is responsible for the shipping cost. We'll notify you once we’ve received and inspected your return. 

Items sent back to us without first requesting a return will not be accepted. 

Damages and Issues 

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.